Everything at a glance

SPA etiquette at the Ritzenhof

We recommend that you book your treatments with our spa reception before you arrive. This will help us ensure that we can provide you with the treatments and appointments that suit you best. Confirmation of your appointment will be given to you when you check in at reception on arrival.

Ritzenhof SPA area information

Booking your treatments

that you book your treatments with our SPA reception before you arrive. This will help us ensure that we can provide you with the treatments and appointments that suit you best. Confirmation of your appointment will be given to you when you check in at reception on arrival.

If you would like to book a follow-up treatment, our SPA reception will be pleased to assist.

Tel: +43 6582 73806 99 or e-mail: spa@ritzenhof.at

SPA reception

Our SPA reception will be pleased to assist you daily from 10am –7pm. For appointments and other information, please contact our staff in the SPA:

Tel: +43 6582 73806 99 or e-mail: spa@ritzenhof.at

Appointments

Please come to the SPA reception 10 minutes prior to the start of your treatment. This will allow us to ensure that you enjoy every minute of your appointment. Should you arrive late for your appointment, we will have to reduce your treatment time in consideration of subsequent SPA clients.

Dress code

Our fluffy Ritzenhof bathrobes are the perfect garment for your SPA treatments. To protect your privacy, we always ensure that you are appropriately covered during treatments. Disposable briefs are also available.

Communication

We wish to fully concentrate on your needs during the treatment. Therefore, we will ask you before and during the treatment what is particularly important for you. Professional advice is part of the treatment and is very important for us.

Cancellations

If you would like to cancel an appointment, please let us know at least 12 hours prior to your treatment, otherwise we will have to charge you.

Opening times

SPA treatments from 10am
Sauna area - open according to advertised times
Pool - open daily from 7am – 9pm

Pool | sauna areas

Please wear swim wear in the pool area. The sauna area is textile-free for hygienic reasons, we therefore ask that you do not wear clothing throughout this area.

Towels

We have filled the SPA bag in your room with towels, a bathrobe and slippers for your visit to the SPA.

Health matters

When you book an appointment, please inform us of any health issue (for example: mobility problems, high blood pressure, heart disease, allergies, recent operations, pregnancy etc). This information helps us to ensure that your SPA treatments are perfect for you and your health. Naturally, we and our staff treat such information with the utmost confidentiality.

Gift vouchers

Ritzenhof SPA vouchers make the perfect gift. Our reception team will be delighted to assist.

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